Frequently Asked Questions

Your guide to shopping with ARES Technologies

What is the standard shipping timeframe for orders?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.

Do you offer a warranty on electronic products?

Yes, all ARES Technologies hardware comes with a standard 12-month manufacturer warranty covering defects in materials and workmanship.

What is your return policy for opened items?

We accept returns within 30 days of purchase. Items must be in their original packaging and include all accessories. A small restocking fee may apply to opened electronic goods.

How can I track my order status?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

Do you provide technical support for your products?

Absolutely. Our dedicated support team is available via email or live chat Monday through Friday, 9:00 AM to 6:00 PM EST, to assist with setup and troubleshooting.