Returns & Exchanges

At ARES Technologies, we stand behind our hardware with a 30-day satisfaction guarantee, ensuring you have the right tools for your digital lifestyle. If your purchase doesn't meet your performance standards, we offer a streamlined process for returns and exchanges.

Return Process

• 1.
  Initiate Request

  Log into your ARES account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Securely

  Place the item in its original packaging including all manuals, cables, and accessories to ensure a full refund and prevent damage during transit.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 7 days of your request.

• 4.
  Quality Inspection

  Once our technicians verify the unit's condition and serial number, your refund or exchange will be processed to your original payment method within 3-5 business days.